Frequently Asked Questions

URBot is a network of 137+ specialized AI assistant bots, each deeply trained in a specific domain. Instead of one general-purpose chatbot, you get focused experts in areas like education, health, outdoor recreation, finance, business, technology, 3D modeling, game development, media production, and more. Every bot runs with zero-knowledge privacy architecture — your conversations never leave your device.

Visit any bot's page (e.g. professor.urbot.net) to chat directly. You get 3 free trial messages with no account needed. Once you purchase a bot, you get full access to its knowledge base and memory features. Use the Bot Builder to browse all bots visually, or take the guided onboarding for personalized recommendations.

Yes. Every visitor gets 3 free trial messages across any bots — no account required. You can also browse demo conversations on each bot's page. The Bot Builder lets you compare capabilities, radar charts, and synergies before spending anything.

Three ways: (1) Use the Bot Builder to browse all 137+ bots by category with capability radar charts and synergy indicators. (2) Try the guided onboarding — our Salesman bot asks a few questions and suggests the perfect team. (3) Just visit any bot's subdomain and try the free trial messages to see if it fits.

URBot works on any device with a modern web browser — phone, tablet, laptop, or desktop. It is a PWA (Progressive Web App) so you can install it to your home screen for an app-like experience. Cross-device sync keeps your purchased bots and settings synchronized across all your devices using encrypted transfer.

137+ expert bots across 14+ categories including education, health, outdoor recreation, finance, business, technology, creative arts, community service, winter sports, 3D modeling, game development, 3D printing, media production, and communication. New bots are added regularly as the platform grows.

Each bot offers up to three tiers: Starter ($1) includes the core bot with standard knowledge and basic memory. Full ($3) adds expanded knowledge coverage and priority features. Professional ($5) includes the complete knowledge base, advanced capabilities, extended memory, and all future updates. All tiers are one-time purchases — no recurring fees.

Yes. You can upgrade from Starter to Full or Professional at any time. You only pay the difference between tiers. Your conversation history and memory carry over automatically.

If a bot does not work as described or you experience issues we cannot resolve, contact us within 30 days for a full refund. No questions asked. We process refunds through Stripe — they typically appear on your statement within 5-10 business days.

No. URBot has zero subscriptions. You buy once and own forever. No recurring charges, no hidden fees, no surprise renewals. This is a core principle of our platform. The $1-$5 price includes all future updates to that bot.

Yes. When you add multiple bots to your cart through the Bot Builder, the checkout reflects your full team. We also offer team synergy bonuses — complementary bot combinations (like the Health Squad or Tech Stack) unlock additional capabilities automatically. For enterprise or educational bulk needs, contact support@urbot.net.

Each bot maintains a persistent memory stored on your device only. It remembers your preferences, past discussions, and context across sessions. You can export your memory as a file, review it at any time, or wipe it completely with one click. Memory never leaves your device unless you explicitly use cross-device sync.

Yes. Bots adapt to your communication style, expertise level, and preferences over time. This personalization happens locally on your device. Your bot becomes more useful the more you use it — remembering your goals, past questions, and the context of ongoing projects.

Each bot is trained on domain-specific knowledge curated by subject matter experts. Our Atlas training pipeline continuously improves bot quality using automated QA scoring across 12 dimensions. Bots that fall below quality thresholds are flagged and retrained. That said, AI can still make mistakes — bots in sensitive domains (legal, medical, financial) include appropriate disclaimers.

Yes. You can export your full conversation history and bot memory at any time. Data is exported in standard JSON format that you can import into other tools or keep as a personal backup. No lock-in, ever.

Bots require an internet connection for AI-powered responses. However, your conversation history and memory are stored locally on your device and accessible offline. Some specialized bots like Mountain Safety have offline caching for critical safety information including trail maps and emergency protocols.

We collect only what is strictly necessary: your email address (for account recovery and purchase receipts) and purchase history. We do not collect conversation content, behavioral data, or browsing patterns. There are zero third-party trackers, no Google Analytics, and no advertising pixels on any URBot page.

Yes, at every layer. Data in transit uses TLS 1.3. Data at rest uses AES-256 encryption via secure.urbot.net. Cross-device sync uses client-side AES-256-GCM with PBKDF2 key derivation (100,000 iterations) — we never see your sync passphrase. Every bot includes these security features free.

Yes, instantly. One click deletes your account, preferences, and purchase history from our servers. Conversation data is already on your device only — clear your browser data to remove it. No 30-day waiting period. No "we'll get back to you."

Never. We make money from bot sales, not from your data. We do not sell, share, or trade any user data with third parties. No behavioral profiling. No advertising partnerships. Our business model is aligned with your privacy — we succeed when you buy bots, not when we sell your attention.

Conversation data lives on your device. Account and purchase records are stored on our servers in the United States, encrypted at rest with AES-256. We use PostgreSQL databases with TLS 1.3 for all connections. Infrastructure runs on dedicated hardware (not shared cloud instances) behind IIS with Plesk security hardening.

Yes. URBot offers an embeddable widget that you can add to any website with a single script tag. The widget supports custom styling to match your site's design. Contact support@urbot.net for embed access and documentation.

Yes. URBot exposes public endpoints for status monitoring (/api/status), product catalogs (/api/products), and bot health data. Enterprise customers can access the full chat API for custom integrations. All API responses use standard JSON. Documentation and API keys are available upon request at support@urbot.net.

MCP (Model Context Protocol) is an open standard for connecting AI models to external tools and data sources. URBot's architecture is designed to be MCP-compatible, allowing bots to interface with external databases, calendars, file systems, and other services through standardized tool connections.

The Bot Builder lets you customize personality traits (formality, verbosity, humor, empathy, pace) and appearance for any purchased bot. For fully custom bots with proprietary knowledge bases, our enterprise offering through TSInc supports custom bot creation and deployment. Contact support@urbot.net for details.